MacKay Hannah

Dealing With Debt and Mental Health

Tue 13th Jun 2017

, Morton Fraser Lawyers

SUPPORTERS All Supporters

OVERVIEW View Webinar Agenda

In any given year, one in four adults will experience at least one mental health disorder. This seminar is for all those involved in debt management and recovery in the public, private and third sectors. It will explain how the banks and other lenders are supporting debtors who may be experiencing mental health issues; how the banking regulations can assist in safe guarding a creditor's reputation and in the long term, increase recovery rates.

Mental health problems can cause severe debt, and severe debt can cause mental health problems. Debt isn’t just a financial problem, it causes relationships to break up, people to lose their homes and families to break down. Banks have introduced specific processes acknowledging the particular challenges faced by those battling both debt and mental health issues. How can the public and third sectors benefit from following similar processes to the banks, which ultimately help the consumer and can increase the chances of recovery?

This seminar will take us through the good practice processes employed by lenders when dealing with customers in debt who have mental health issues and will look at case studies to help put the process in context.


Gillian Thompson OBE

Former Accountant in Bankruptcy and Trustee and Non-Executive Director of Stepchange

Maggie Moodie

Partner, Morton Fraser

Bill Stark

Director of Debt and Asset Recovery, Morton Fraser

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Presentations were very interesting and motivational.

Hayley Wallace - Education,
Delegate Closing Scotland's Education Poverty and Attainment Gap