MacKay Hannah

ONLINE CONFERENCE Scottish Open Government: Delivering on the Scottish Government's Programme of Reforms


Richard Kerley

Professor of Management, Queen Margaret University

Professor Richard Kerley is currently Professor of Management with a specific interest in public service management.. He was previously at the University of Edinburgh and the Scottish Local Authorities Management Centre, University of Strathclyde . He has also been a visiting scholar at Yale University. Before entering academic life, Richard worked in advertising, hospitality and in prison education. He also worked for four different councils, in adult education and then latterly in staff and management development. He is currently also a Non Executive Director and chairs the board of The Audience Business (a not for profit audience development organisation); is a director of the Centre for Scottish Public Policy; Newbattle Abbey College: and the Edinburgh Mela.

Richard is the author of various books, research papers, academic journals and numerous articles in the quality print media. His most recent publications include a book chapter on performance in public services and journal papers on the management of urban car parking and Outcome Agreements in local government. Richard chaired the Scottish Executive Working Party on Renewing Local Democracy; the report of which was published in July 2000 and which was legislated for in June 2004 as the Local Governance Act. He has carried out research projects supported by the Joseph Rowntree Foundation, Scottish Consumer Council, Alcohol Scotland, The Accounts Commission Scotland, Tayside, Edinburgh and Fife Councils, the Association of MBAs and the Scottish Government. He has been engaged in consultancy projects by government; local governments; government agencies; voluntary organisations and trading companies in property development; retail and the law.


Doreen Grove

Head of Open Government, Scottish Government

Doreen leads Scottish Government’s involvement in the Open Government Partnership at both a National and International level. In Scotland, Open Government supports the reform of public services, the renewal of democracy, promotes openness, transparency and the use of innovative participative processes to help transform how people interact with public services.

Doreen moved into the Scottish Government Strategy Unit during the extraordinary times building up to the Independence Referendum, which as an Archaeologist and Historian, seemed a really interesting way to observe history at first hand. The change has provided her with a broad perspective on the world in which we live and the systems that affect us over time.

Doreen is also a member of the OGP Practice Group on Dialogue and Deliberation.


Carole Ewart

Convener at Campaign for Freedom of Information in Scotland

Carole Ewart is Convener of the Campaign for Freedom of Information in Scotland and works to ensure that the enforceable right to access information in Scotland is strong and accessible. Carole is a member of the Advisory Board of ‘Uncovering the Environment: The Use of Public Access for Environmental Information’ which is a research project at Dundee University and serves on the Project Board of the Jimmy Reid Foundation, an independent ‘think tank’ for progressive policy in Scotland. Carole is a public policy and human rights consultant working primarily for the ‘not for profit’ sector

EwartHumanRight    CampaignFOI


Rosemary Agnew

Scottish Public Services Ombudsman

Rosemary Agnew took up the post of Scottish Public Services Ombudsman on 1 May 2017. Immediately prior to this she was the Scottish Information Commissioner (2012-2017).

Since 2001, Rosemary has held various roles in relation to public sector complaints, including with the Scottish Legal Complaints Commission and the Local Government Ombudsman in the UK.

Rosemary is committed to transparent, sustainable improvement in Scottish public services. She sees complaints and what is learned from them as an integral part of the improvement landscape. Equally, she recognises the importance of being the final stage of the complaints process in Scotland for most public services and in ensuring that, where things go wrong for individuals, action is taken to put them right as far as possible.



Michael Oliphant

Audit Director, Audit Scotland

Michael joined Audit Scotland in 2004 and has extensive experience of delivering financial and performance audits across central government, local government and the NHS. He is currently the engagement lead for the audit of the Scottish Government, including the annual Consolidated Accounts and European Agricultural Fund Accounts. In 2009, he was seconded to the Scottish Parliament to help establish the Parliament’s Financial Scrutiny Unit. He is a Fellow of the Chartered Institute of Public Finance and Accountancy and holds degrees in Economics and Finance from the University of Stirling and the University of Edinburgh. Originally from Kilmarnock, he now lives in Midlothian.


Lucy McTernan

Global Steering Committee civil society member, Open Government Partnership

Lucy is a civil society member of the Global Open Government Partnership Steering Committee, and also of the Scottish and UK-level OGP multi-stakeholder fora. She is currently doing PhD research on global civil society movements with the University of York. She has a 25 year career in the Scottish voluntary sector, most recently as acting Chief Executive of the Scottish Council for Voluntary Organisations, and previously as CEO of Citizens Advice Scotland. She has also worked as an adviser to the Scottish Government, and as a consultant on governance matters. She served on the grant giving committees of the Big Lottery Fund for seven years, as trustee for human rights and childcare organisations, and was a founder of the Scottish Voluntary Sector Credit Union.

LucyMcTernan OpenGovPart

Paul Bradley

Policy and Campaigns Officer, SCVO

Paul’s experience covers policy making, planning campaigns and public affairs activity in the voluntary sector. Particularly relevant to open government, he set up and coordinates SDG Network Scotland and played a lead role in securing Scotland’s first national review on progress towards the UN Sustainable Development Goals (SDGs), especially through championing the principles of transparency, participation, and accountability in relationships between government and civil society. He currently works on voluntary sector funding and promoting the sector’s place in Scotland’s economy. 


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Very good sessions with excellent speakers. Content of sessions delivered practical applications of the themes discussed during the day.

Franck David - Children's Hearings Scotland,
Delegate: Public Sector Effective Governance Conference 2016

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