12th Annual Scottish Rail Conference: the future for rail in Scotland (online)

AGENDA

09:20     Chair's opening remarks
Judith Turner, Deputy Chief Ombudsman, Rail Ombudsman and Dispute Resolution Ombudsman
RailOmbudsmanOmbudsmanTweets

Session 1: Epidemic - impact and implications for rail

09:25     Ministerial keynote
Jenny Gilruth MSP, Minister for Transport, Scottish Government

09:40     Questions and discussion

09:50     Rail in Scotland now - service and infrastructure improvement
Alex Hynes, Managing Director, Scotland’s Railway
Scotrail NetworkRailSCOT AlexHynes

• Reflecting on two years of acute challenge
• What Scotland’s Railway now faces
• What we need to do next to meet the challenge ahead

10:05     Rethinking rail - post-pandemic

• The impact of pandemic - where do we stand?
• Mapping a post-franchise future
• Opportunities, threats and ambitions

10:20     Questions and discussion

10:35     Comfort break

Session 2: The picture on the ground - what is happening now?

10:50     Delivering new or reshaping existing services?
Matthew Lee, Commercial & Customer Experience Director, Lumo
LumoTravel

• What new or reshaped rail services are possible?
• What does Lumo tell us?
• Predicting what may come next

11:05     Understanding what passengers now think
Robert Samson, Senior Stakeholder Manager, Transport Focus
TransportFocus

• The passenger experience through pandemic
• What passengers want next
• Can we go back or do we need to change expectations?

11:20     Thinking strategically about the future of Scottish rail

• Drivers of future demand - what kind of rail network and services do we need?
• Core factors in service and infrastructure development: funding, reviews and structures
• Stations and sustainable communities, planning and transport integration and Land Value Capture funding

11:35     Questions and discussion

11:50     Comfort break

Session 3: Planning ahead - what is coming next?

12:05     Innovation in rail

• Rail and net zero innovation
• Rail, economy, passengers and mobility innovation
• Rail innovation in a reshaped society

12:20     Decarbonising the rail system

• What is the scale of the decarbonisation agenda?
• Decarbonising - the plan and the delivery
• What’s happening now and what follows

12:35     Control periods, development and delivery - where are we now and what's next?
Catherine Hall, Head of Strategic Planning - Scotland, Network Rail
NetworkRail

• Assessing the impact of the pandemic response upon the Control Period
• Are we on target?
• Anticipating the remainder of this period - the big picture

12:50     Question and answer session

13:05     Chair's closing remarks
Judith Turner, Deputy Chief Ombudsman, Rail Ombudsman and Dispute Resolution Ombudsman
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