MacKay Hannah

Caring for Older People in Scotland 3rd Annual Conference: Care Standards, Human Rights and Equality in Care


0915-1000 Registration and Refreshments
1000-1005 Chair's Opening Remarks
Christine O'Neill, Chairman and Partner, Brodies LLP 
Session One: Caring for our older people across Scotland
1005-1025 Keynote Address
  • National Care Standards
  • Managing our growing care needs
  • Ensuring access to care for all
Shona Robison MSP, Cabinet Secretary for Health, Wellbeing and Sport, Scottish Government
1025-1035 Question and Answer session
1035-1055 Why human rights need to be at the heart of care
  • Ensuring all older people have care delivered with dignity and respect
  • The impact and work of the national action plan in care
Professor Alan Miller, Chair, Scottish Human Rights Commission
1055-1115 Scrutiny and Improvement in the Future
  • Who we are and what we do 
  • Responsive Regulation - what changes we are making and why 
  • Future direction of travel
Sue Neilson, Depute Director for Adult Services, Care Inspectorate
1115-1125 Question and Answer session
1125-1145 Refreshments
Session Two: Older people and integrated care
1145-1205 Getting it right for every older person
  • Leadership in care
  • What are the future challenges ahead?
Ranald Mair, Chief Executive, Scottish Care
1205-1225 Countdown to integration
  • Scrutiny and regulation of integration
  • Clinical and care governance
Theresa Fyffe, Director, RCN Scotland
1225-1245 Integrated care – what do we know and why does it matter

• Financial pressures
• Integrated care
• New approaches and the way ahead

Claire Sweeney, Assistant Director, Audit Scotland
1245-1300 Question and Answer session
1300-1350 Lunch
Session Three: Delivering excellence in care
1350-1410 A perspective on lowering cost and improving care
  • Optimising existing systems: making patient records available on digital devices for the benefit of the care-provider and the patient
  • 2020 Vision: The applications of Technology – a snapshot of “Ambient Assisted Living”
  • Streamlining processes: the efficiencies of integrating transport with patient records to improve care of the elderly
  • Overcoming the barriers to care provision by embracing innovation, enabling collaboration and saying ‘Yes’ to organisational change
  • The bottom line: Case studies
Emma Maclean, Project Manager, Route Monkey
1410-1430 Supporting a stronger voice for older people and their carers 
  • A rights based approach
  • The value of lived experience
  • Examples from projects - Dementia Carer Voices & Care Opinion
Irene Oldfather, Director, Health and Social Care Alliance Scotland (the ALLIANCE)
1430-1450 Good Life, Good Death, Good Grief – why Scotland needs to be more open about death
  • Is there a taboo about death?
  • End of life care
  • A public health approach to better death, dying and bereavement
Mark Hazelwood, Chief Executive, Scottish Partnership for Palliative Care
1450-1510 Using complaints to improve care
  • Valuing Complaints in care
  • Why complaints are important
  • Early warning signs
Niki Maclean, Director, Scottish Public Services Ombudsman
1510-1520 Question and Answer session
1520-1525 Chair's Closing Remarks

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The range of speakers drew me to this conference and it definitely exceeded my expectations!

Raising Young Scots Conference, November 2017