MacKay Hannah

12th Annual Conference and Award for Executive Secretaries and PAs in Scotland (ACES 2020): A New Decade - It's all about the cloud...


0830-0920 Registration and Refreshments
0920-0925 Chair's Opening Remarks
Carrie Currie, Chief Executive, Women's Enterprise Scotland

0925-0930 Welcome Address from Kimpton Charlotte Square
0930-0950 Keynote Address
0950-1000 Question and Answer Session
Session One - Professional Development I
1010-1040 Office 365: It's in the Cloud
Steve McPherson, IT Learning Consultant, Appetite for Business
  • Understanding how Office 365 differs from traditional PC based programmes
  • What's the least you need to know?
  • Practical steps to making Office 365 work for you
1040-1110 Time Management: Outlook Masterclass
  • Rethinking what Outlook is for
  • Fast tips and tricks
  • Changing the way you work with Outlook
1110-1140 Refreshments and Networking
Session Two - Professional Development II
1140-1210 Beyond the Basics: PowerPoint Masterclass
Dave Stokes, IT Learning Consultant, Appetite for Business
  • Getting confident with core PowerPoint features 
  • Simple but effective enhancements
  • Blending function with content to achieve impact
1210-1240 Get Creative: Document Production Masterclass
  • Approaching document production creatively
  • Using the features of Word and more to produce clear and effective documents
  • Case studies in getting documents from good to excellent
1240-1300 Question and Answer Session
1300-1400 Lunch and Exhibition
1400-1405 Chair's Welcome Back
Session Three - Peer to Peer Learning
1405-1430 Roundtable Discussion: Sharing Best Practice

Who better to divulge tips and advice or ask questions of, than each other?  This will be a facilitated interactive session led by delegates.  

1430-1445 Feedback from Discussion
Session Four - Personal Development
1445-1505 Powerful Motivation and Creative Thinking
Alan Hughes, CRM Manager, University of Edinburgh
  • The value of the potential you haven't yet released
  • How to remain goal-focused and achieve your objectives
  • What's your creative thinking route to working smarter and living better?
1505-1525 Develop Skills in Assertiveness and Conflict Management
  • Understanding what assertiveness is and is not
  • What skills make sure you are listened to?
  • Preventing conflict and managing it when it occurs
1525-1540 Question and Answer Session
1540-1545 Chair's Closing Remarks
1545-1610 Scottish PA of the Year - Live Vote and Award
1610 Close

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I can't wait until next year so I can come back, what a wonderful conference. I left Edinburgh zoo buzzing, what a wonderful way to start the weekend.

Sheena Stewart - Argyll and Bute Council,
Delegate at ACES 2016

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