MacKay Hannah

12th Annual Conference and Award for Executive Secretaries and PAs in Scotland (ACES 2020): A New Decade - It's all about the cloud...


0830-0920 Registration and Refreshments
0920-0925 Chair's Opening Remarks
Carrie Currie, Chief Executive, Women's Enterprise Scotland
0925-0930 Welcome Address from Kimpton Charlotte Square
Session One - Professional Development I
0930-1000 Office 365: It's in the Cloud
Steve McPherson, IT Learning Consultant, Appetite for Business
  • Understanding how Office 365 differs from traditional PC based programmes
  • What's the least you need to know?
  • Practical steps to making Office 365 work for you
1000-1030 Time Management: Outlook Masterclass
  • Rethinking what Outlook is for
  • Fast tips and tricks
  • Changing the way you work with Outlook
1030-1045 Question and Answer Session
1045-1115 Refreshments and Networking
Session Two - Professional Development II
1115-1120 Chair's Welcome Back
Carrie Currie, Chief Executive, Women's Enterprise Scotland
1120-1150 Beyond the Basics: PowerPoint Masterclass
Dave Stokes, IT Learning Consultant, Appetite for Business
  • Getting confident with core PowerPoint features 
  • Simple but effective enhancements
  • Blending function with content to achieve impact
1150-1220 Get Creative: Document Production Masterclass
John Cowie, Director and Chief Consultant, Jemco
  • Approaching document production creatively
  • Using the features of Word and more to produce clear and effective documents
  • Case studies in getting documents from good to excellent
1220-1235 Question and Answer Session
Session Three - Peer to Peer Learning
1235-1240 Overview of Format for Roundtable Discussion
Carrie Currie, Chief Executive, Women's Enterprise Scotland
1240-1300 Roundtable Discussion: Sharing Ideas on Learning

Everyone will have taken something different away with them from the first two sessions. Who better to discuss, explore, share thoughts and ideas on what you've just learnt with, than each other? How might you take that back to your workplace and what might you change or do differently? This will be a facilitated interactive session led by delegates.  
1300-1315 Feedback from Discussion
1315-1415 Lunch and Exhibition
1420-1425 Chair's Welcome Back
Session Four - Personal Development
1425-1445 Develop Skills in Assertiveness and Conflict Management
Anna Finlayson, Relationship Coach, CMP Solutions

  • Understanding what assertiveness is and is not
  • What skills make sure you are listened to?
  • Preventing conflict and managing it when it occurs
Powerful Motivation and Creative Thinking
Alan Hughes, CRM Manager, University of Edinburgh
  • The value of the potential you haven't yet released
  • How to remain goal-focused and achieve your objectives
  • What's your creative thinking route to working smarter and living better?
1505-1520 Question and Answer Session
1520-1540 Keynote Address
Lynda Towers, Director of Public Law, Morton Fraser LLP
1540-1550 Question and Answer Session
1550-1555 Chair's Closing Remarks
1555-1615 Scottish PA of the Year - Live Vote and Award
1615 Close

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I can't wait until next year so I can come back, what a wonderful conference. I left Edinburgh zoo buzzing, what a wonderful way to start the weekend.

Sheena Stewart - Argyll and Bute Council,
Delegate at ACES 2016