Terms and Conditions

Booking forms must be submitted no later than 7 days before the conference.

A 25% administration charge will be applied to any booking cancelled more than 7 days before the event.

No refunds will be given for any cancellation made less than 7 days before the event, but substitute delegates are welcome.

Payment must be received in advance.

The views expressed by speakers are representative of their own opinions and cannot in any way be attributed to MacKay Hannah Ltd.

MacKay Hannah Ltd takes no responsibility for the actions of delegates which are based on such views and opinions.

In the event of speakers being unable to attend, or any other circumstances beyond our control which necessitate change, MacKay Hannah Ltd reserves the right to alter or amend the conference programme or any other particulars as appropriate.

Delivery Policy

All bookings made online will be processed as soon as practicable and delegates will receive email confirmation of their booking via email together with registration and other details pertinent to the event.

Business privacy policy

This privacy policy sets out how MacKay Hannah uses and protects any information that you give MacKay Hannah when you use this website.

MacKay Hannah is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

MacKay Hannah may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to the event you are booking for
  

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• internal record keeping
• we may use the information to improve our products and services
• we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
• from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
  

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to MacKay Hannah, Crichton House, 4 Crichtons Close, Edinburgh EH8 8DT.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.